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230 Jobs at CRDB Bank PLC December, 2022

230 Jobs at CRDB Bank PLC December, 2022

We are a collection of people who believe in quality. We are always looking for new talent and we hire people who have the desire to succeed and the willingness to exercise the discipline required to succeed. We focus on developing talent and providing our team with an environment that is conducive to creative thinking.

A career at CRDB Bank offers you exciting opportunities in one of Africa’s fast-growing financial institutions. Explore what makes CRDB a great place to work.

Job Title:  Digital Champion- 230 Positions (6 months)

Reporting Line- Team Leader; Sales and Support

Locations: All CRDB Bank Plc branches, countrywide (refer to the list below)

Job Summary.

The purpose of this role is to support Simbanking product registration at different CRDB Bank Plc branches to ensure the growth of Simbanking in terms of customer base, income, quality service and user experience satisfaction.

 Key responsibilities:

  • Ensure all accounts opened on a daily basis are full with the Simbanking platform.
  • Create awareness of Simbanking product and their service offering.
  • Increase the number of Simbanking users by onboarding new customers every working day.
  • Review branch accounts and push to ensure all non-registered are fully registered with Simbanking.
  • Review branch existing Simbanking partially registered and support to ensure all are fully registered with Simbanking.
  • Activation of inactive customers that are currently registered with Simbanking but are not using the channel.
  • Migrating Over The counter (OTC) transactions and other Branch transactions to the Simbanking channel.
  • Collect feedback from customers and forward the same to the Line Manager.
  • To conduct sales and awareness activities that will impact customers’ knowledge of Simbanking in terms of capabilities, offerings, and its benefits.
  • To conduct activation training for internal staff, customers and events that will be sponsored by the bank.
  • Be customer-centric in all products and services.
  • Highlight customer pain points and resolve them timely.
  • Prepare various reports for management approval.
  • Carry out other related duties as assigned by the Line Manager.

Experience, Knowledge, and Skills Requirements

  • Diploma or Certificate in Business studies, IT or any other equivalent and relevant qualification from an accredited institution. (Only Diploma and Certificate holders will be considered).
  • Sales skills are essential for this role.
  • Analytical, problem solving and decision-making skills.
  • Demonstrator of high integrity and trust.
  • Good understanding of Retail Banking products.
  • Computer literate and good IT skills.
  • Digitally savvy (works well with mobile devices, i.e smartphones, iPads and tablets.)

P.S.- Please specify the region and district flexible to work in your application letter; failure to do that will be an automatic disqualification.

Job Locations

ZONE

REGION

DISTRICT

Central Zone

Dodoma

Dodoma City

Dodoma

Chamwino

Morogoro

Gairo

Morogoro

Kilombero

Iringa

Iringa Urban

Morogoro

Kilosa

Morogoro

Morogoro Urban

Dodoma

Kondoa

Iringa

Mufindi

Singida

Manyoni

Morogoro

Mvomero

Dodoma

Mpwapwa

Singida

Singida Urban

Morogoro

Ulanga

Njombe

Njombe Rural

Eastern Zone

Coast

Bagamoyo

Coast

Rufiji

Coast

Kibaha

Zanzibar

Mjini Magharibi

Coast

Mkuranga

Kusini Pemba

ChakeChake

Dar es Salaam

Dar es Salaam

Zanzibar

Pemba

Highland Zone

Mbeya

Chunya

Njombe

Makete

Mbeya

Kyela

Njombe

Ludewa

Njombe

Makambako

Mbeya

Mbeya City

Mbeya

Mbarali

Songwe

Mbozi

Rukwa

Nkasi

Katavi

Mpanda

Njombe

Njombe

Mbeya

Rungwe

Songwe

Songwe

Rukwa

Sumbawanga

Songwe

Tunduma

Lake Zone

Simiyu

Bariadi

Kagera

Biharamulo

Mwanza

Nyamagana

Kagera

Bukoba Urban

Mara

Bunda

Mwanza

Ilemela

Kagera

Karagwe

Mwanza

Kwimba

Kagera

Kyerwa

Mwanza

Magu

Simiyu

Maswa

Mwanza

Misungwi

Simiyu

Meatu

Kagera

Misenyi

Kagera

Muleba

Mara

Musoma

Mwanza

Ukerewe

Kagera

Ngara

Mara

Tarime

Mara

Rorya

Mara

Serengeti

Northern Zone

Arusha

Arusha City

Manyara

Babati Urban

Manyara

Mbulu

Kilimanjaro

Hai

Tanga

Handeni

Manyara

Karatu

Manyara

Hanang

Kilimanjaro

Moshi Urban

Manyara

Kiteto

Tanga

Korogwe

Tanga

Lushoto

Kilimanjaro

Moshi Rural

Manyara

Simanjiro

Arusha

Monduli

Tanga

Muheza

Kilimanjaro

Mwanga

Tanga

Tanga City

Arusha

Ngaramtoni

Kilimanjaro

Rombo

Kilimanjaro

Same

Arusha

Arumeru

Kilimanjaro

Moshi

Southern Zone

Lindi

Lindi Urban

Mtwara

Masasi

Ruvuma

Mbinga

Mtwara

Newala

Lindi

Kilwa

Lindi

Liwale

Mtwara

Mtwara Urban

Lindi

Nachingwea

Ruvuma

Namtumbo

Mtwara

Nanyamba

Ruvuma

Nyasa

Lindi

Ruangwa

Ruvuma

Songea

Mtwara

Tandahimba

Ruvuma

Tunduru

Western Zone

Shinyanga

Bukombe

Geita

Chato

Geita

Geita

Shinyanga

Kahama Urban

Shinyanga

Kahama Rural

Kigoma

Kakonko

Kigoma

Kasulu

Kigoma

Kibondo

Kigoma

Kigoma Urban

Shinyanga

Maganzo

Geita

Mbogwe

Tabora

Kaliua

Tabora

Igunga

Kigoma

Uvinza

Geita

Nyang’hwale

Tabora

Nzega

Mwanza

Sengerema

Shinyanga

Shinyanga Urban

Tabora

Tabora Rural

Tabora

Tabora Urban

Shinyanga

Shinyanga Rural

Tabora

Urambo

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