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Jobs in Tanzania

New Vacancies at Johari Rotana Hotel

Johari Rotana Job Vacancies, 2024

About This Company
A striking contemporary property with elegant design and outstanding facilities in a prime location in the Central Business District and on the Indian Ocean coast, Johari Rotana promises guests an unforgettable luxury experience during their visit to Dar es Salaam. Part of the landmark MNF Square development, home to major retail brands and high-profile companies and close to the port and Zanzibar Ferry, financial district, commercial areas, beaches and other major attractions, it is a convenient and aspirational accommodation option for business and leisure travellers, as well as families visiting this vibrant city.

Julius Nyerere International Airport is just 30 minutes from the property and the Central Railway is minutes away.

Designed to meet the needs of discerning modern travellers, this five-star hotel features 193 luxurious rooms and suites and 60 serviced apartments with stylish furnishings, smart in-room technology and entertainment, and plenty of space to relax or work during your stay. Whether you are taking a quick trip to Dar es Salaam or planning a longer stay in the city, Johari Rotana offers several room types to suit your requirements.

For a dining experience with a difference, choose from four outstanding venues, from Noble House, serving authentic and irresistible Chinese delicacies and Zafarani all-day dining restaurant, showcasing a vast buffet of Mediterranean, Indian Arabic and Swahili cuisine, to the Kibo Lobby Lounge for coffee and cocktails and the lively Hamilton’s Gastropub where you can socialise, relax and be tempted by classic British and American dishes.

Bartender/ Bartendress

Bartender/ Bartendress at Johari Rotana Hotel Tanzania January 2024
Johari Rotana Tanzania
Ref: JB4953838

Job Description
Job Description
We are currently looking for dynamic, and self-motivated Food and Beverage professionals who want to move their careers forward.
As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages. With the following duties and responsibilities

  • Perform all necessary tasks to service beverages according to the standard of performance manual of the Hotel
  • Achieve total Guest satisfaction and organizational profitability through effective utilization of all resources
  • Delight the Guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue
  • Set up the bar and prepare all mise-en-place for service
  • Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service
  • Extend prompt services to all Guests and treat Guests and colleagues in a polite and courteous manner
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures

Skills
You should ideally have a degree in hospitality with previous experiences in the Food and Beverage Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem-solving abilities are essentials and Computer literate.

Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus
  • Adaptability
  • Teamwork

CLICK HERE TO APPLY!

Reservations Agent

Reservations Agent at Johari Rotana Hotel Tanzania January 2024
Johari Rotana Tanzania

Ref: JB4760557

Job Description

We are currently looking for dynamic, and self-motivated Reservation professionals who want to move their careers forward.
As a Reservation Agent you are responsible for handling incoming calls and inquires to the reservation department in a professional, efficient, and friendly manner.

• Answer the phone within 3 rings utilizing company approved standard of greeting, followed by reservations script in handling the Guest inquiry for hotel room reservation or other inquiry about the facilities of the Hotel; handle other reservation inquiries via fax, email and other channels as directed according to standard operating procedures.
• Process the reservations by entering the information accurately in the property management system: follow up with reservation confirmations, modifications, cancellations and make the changes in the system as applicable; make sure information is entered according to standard operating procedures and standards
• Responsible for keeping accurate paper transactions, and recording of any specific requirement in terms of reservation requests, amenities; special request; advance deposit; complete daily call conversion sheets of their individual shift; compile reports as directed by the Manager or Supervisor of the department

• Have full knowledge of Hotel facilities, and promotions; take initiative to always keep up to date with any changes within in the Hotel that might affect reservation bookings
• Participate and comply with any training and reservation programs, such as up-selling, cross selling other sister hotels to increase revenue for the Hotel and company
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Skills
You should ideally have a degree in hospitality with previous experiences in the Reservation Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem-solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus
  • Adaptability
  • Teamwork

CLICK HERE TO APPLY!

Assistant Director of Front Office

Assistant Director of Front Office at Johari Rotana Hotel Tanzania January 2024
Johari Rotana Tanzania
Ref: JB4757379

Job Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As an Assistant Director of Front Office / Assistant Front Office Manager you are responsible for assisting the Director of Front Office / Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service and to ensure that all Guests who visit the Hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to detail and continuous customer focus and your role will include key responsibilities such as:

  • Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
  • Establish and maintain effective Employee relations
  • Assist the Director of Front Office / Front Office Manager in Employee related matters such as appraising and consulting
  • Assist in the preparation of statistical, performance and forecast reports as necessary in order
  • Facilitate annual budget and strategic plan preparation and provide management with marketing information
  • Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget
  • Monitor Front Office Employees to ensure Guests receive prompt, cordial attention and personal recognition
  • Control the availability of rooms, rooms types, accuracy of room count and rate categories
  • Routine checks for billing instructions and guest credit for accuracy and compliance with Hotel credit policy
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures

Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus
  • Adaptability
  • Teamwork

CLICK HERE TO APPLY!

Outlet Manager

Outlet Manager at Johari Rotana Hotel Tanzania January 2024
Johari Rotana Tanzania
Ref: JB757375
Job Description

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As an Assistant Director of Front Office / Assistant Front Office Manager you are responsible for assisting the Director of Front Office / Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service and to ensure that all Guests who visit the Hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to detail and continuous customer focus and your role will include key responsibilities such as:

  • Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
  • Establish and maintain effective Employee relations
  • Assist the Director of Front Office / Front Office Manager in Employee related matters such as appraising and consulting
  • Assist in the preparation of statistical, performance and forecast reports as necessary in order
  • Facilitate annual budget and strategic plan preparation and provide management with marketing information
  • Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget
  • Monitor Front Office Employees to ensure Guests receive prompt, cordial attention and personal recognition
  • Control the availability of rooms, rooms types, accuracy of room count and rate categories
  • Routine checks for billing instructions and guest credit for accuracy and compliance with Hotel credit policy
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures

Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus
  • Adaptability
  • Teamwork

CLICK HERE TO APPLY!

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